Support article

Safety First: Do not force the lid open while the cooker is pressurized. The lid will not open until the internal pressure has been released. The safety locking pin will drop when the lid can be opened.

Overview

If the lid will not open after the cook cycle has finished, there may still be pressure inside the cooker or friction around the lid. Try the steps below before opening the lid.

Symptoms

• The cook cycle has finished, but the lid will not open.
• The safety locking pin has not dropped.

Procedure

1. Release the pressure
   • Press the STEAM RELEASE button to ensure all internal pressure has been released.
   • Wait for the safety locking pin to drop. The lid cannot be opened until the pressure has been released.
2. Reduce friction around the lid
   • Using the lid knob, gently wiggle the lid up and down.
   • Twist the lid in the open and close directions to help reduce friction caused by water or food.
3. Check for remaining pressure
   • Move the pressure valve sideways to release any remaining pressure.

Outcome & Next Steps

Once all pressure has been released and the safety locking pin has dropped, try opening the lid again.

Notes & Tips

• If this happens frequently, the cooker may need to be adjusted for your current altitude.
• Follow the Altitude Adjust instructions for your cooker.