First Time Setup

Sage’s Impress™ Puck System is specially designed to help you pull the perfect shot of espresso with the skill of a professional barista. Watch our video tutorial to learn all about how it works, from automatic precision measurement to assisted tamping – and Master Every Moment of the espresso extraction process.

Using the Impress™ Puck System

Ready to explore your new Barista Touch™ Impress? Join us as we journey through everything you need to know about your new machine, from initial unboxing to using the machine itself. Master the Barista Touch™ Impress, and experience the satisfaction of an expertly-made cup of coffee right at your own kitchen counter.

Unboxing and Setup

Unbox your brand new Barista Touch™ Impress alongside this handy video tutorial. We’ll go over every component in the package, from the stainless steel milk jug to the cleaning and maintenance tools. Exercise mastery over your new machine, and feel comfortable creating from the moment you open the box. Your new favourite cafe? Looks a lot like your kitchen counter.

Unboxing and parts

Setting up your Sage Barista Touch™ Impress couldn’t be simpler. Just start with this in-depth video tutorial. You’ll learn how to assemble your Sage machine to create stunning espresso drinks that fulfil the 4 keys formula. A perfect first pour – with Sage by your side, it’s easy. 

Setting up your machine

Learn how to navigate the interface of your Barista Touch™ Impress with ease. Whether you’re utilising the touch guide to extract your very first shot of espresso, swiping through the drinks menu, or adjusting the grind size dial, we’ll help you use your Sage machine with the skill of a barista. 

How to use the interface

Perhaps you’ve used the assisted tamp lever on your Barista Touch™ Impress to prepare your dose, but your dose level is just a tad too high. Never fear – with the Sage razor-trimming tool, you can adjust the proportions in a snap. We’ll demonstrate the manoeuvre in detail, so you can trim the dose with the skill of a professional barista.

How to trim the dose

With over 30 settings to choose from on your Barista Touch™ Impress, you can experiment until you find the ideal grind size for your morning cup of espresso. Learn how to use the grind size dial, experiment with recommended grind sizes, and see how to read the grind size indicator in this quick video tutorial.


How to adjust grind size

Your Barista Touch™ Impress espresso machine comes with water test strips, so you can determine the hardness of your water and whether or not your water filter should be changed. Learn how to use the test strip, how to evaluate the results, and how to make cafe-quality coffee at home.

Check and set water hardness

Simplify your espresso routine with the BES881 – the original beginner-friendly espresso maker with a milk steamer. Just swipe, select, and impress.

Original - Barista Touch™ Impress

Auto MilQ hands-free texturing
Alternative milk settings: Dairy, Almond, Oat & Soy

Experience third wave speciality coffee at home, made possible by the 4 keys formula

Barista Guidance

Impress™ Puck System. Less mess. Less fuss.

Alternative milk settings

Auto MilQ hands-free microfoam

ThermoJet® heating system

Baratza European Precision Burrs with 30 grind settings

Impressive touchscreen experience

Easy step-by-step 3D interactive setup

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Extra Dirty Cardamom Chai

Essential Espresso Macchiato

White Chocolate Mocha

S'more Gibraltar

Irish Cream Affogato

Essential Red Eye

Essential Flat White

Essential Espresso

Essential Cuban Colada

Latte Art

Take your latte art to the next level by practising advanced shapes – the Tulip and the Rosetta. We’ve put together a detailed video tutorial to show you every step of the process. Your Barista Touch™ Impress, your favourite beans and your milk of choice, textured to microfoam magic. Incredible, at-home latte art is just around the corner.

How to create latte art: the tulip & rosetta

Looking to step up your latte art skills? Why not add some romance to your repertoire? Join us on another latte art tutorial video, this time as we create the iconic Heart. See this barista-developed technique broken down into easy-to-follow steps. Then break out your Barista Touch™ Impress and try the Heart out for yourself.

How to create latte art: the heart

If you’re interested in creating cafe-quality latte art at home, you’ll love our short tutorial on starting your latte art journey. Watch and learn how to create the foundational shape for all latte art – the Dot. We’ll show you all the steps, so you can pour with the confidence of a professional barista. 

How to create latte art: the dot

This video tutorial will show you how to combine perfectly extracted espresso, microfoam milk and barista-tested techniques to create cafe-quality latte art. Follow along every step in detail, from cup positioning to forming the Dot. Break out your Barista Touch™ Impress and start pouring. You can master latte art in your very own kitchen with Sage.

How to create latte art

Journey with us through the Auto MilQ hands-free milk texturing process, from selecting your milk type to manipulating the steam wand, and see how smarter tech, barista-quality tools and passion come together to form the perfect cup. 

Auto MilQ Hands-free Milk Texturing

Dairy, almond, oat or soy – your Sage Barista Touch™ Impress can texture milk to silky, velvety perfection. Make sure your alternative milk is always textured to perfection with this handy tutorial. The secret? It’s simple. Your Barista Touch™ Impress comes equipped with an Auto MilQ alternative milk function that automatically calibrates to your selected milk.


Alternative Milk Settings

Espresso Extraction

Extraction affects every sip. This video explains how your Barista Touch™ Impress help you master pressure, timing, and grind—so your coffee tastes incredible, every time.

Ideal Coffee Extraction

With Sage’s Barista Touch™ Impress espresso machine, creating a cafe-quality Americano at home has never been easier. Follow the steps in this convenient video tutorial to learn how to select your desired drink, load the machine and get brewing. Excellent espresso with at-home convenience – Sage is delighted to make it possible.

How to make an Long Black

Expert insights, straight from the source. Join master roaster Paul Geshos for the inside scoop on coffee beans. Learn about peak freshness ranges, ideal temperatures, regional flavour profiles and more. The best brew starts at the bean. Enhance your Sage Barista Touch™ experience with these insider notes. 


Choosing the right beans

Master the 4 keys formula and extract the perfect shot of espresso every time. We’ve created a comprehensive video tutorial to take you through the entire process from start to finish. Join professional barista Leo for a mini-masterclass in espresso extraction, made possible by the Barista Touch™ Impress.

Balancing your extraction

Customising Your Machine

Performing a factory reset on your Barista Touch™ Impress is simple – just open the settings, scroll down and select “Factory Reset.” Watch the video tutorial to see the navigation path performed on the machine and learn to restore the factory settings. A fresh start in just a few clicks.  


How to perform a factory reset

Did you know that your Barista Touch™ Impress can help you craft custom drinks at the touch of a button? Learn how to navigate the customisation options on your machine, from adjusting parameters to selecting icons for pre-set drinks. Cafe-quality espresso drinks, personalised to you – what an incredible way to Master the Moment. 

How to customise and save a drink selection

Easily access all the settings of your Barista Touch™ Impress by touching the “COG” icon in the upper right corner of the screen. Run cleaning and maintenance cycles, set customised drinks, and adjust your interface all from one menu. Our video tutorial will help you locate and open the settings and gain mastery over your Sage machine.


How to change settings

No two roasts are created equal – so why brew them the same way? Optimise your brew for the type of beans in the hopper and achieve full-bodied flavour with every pull. Learn how to adjust the brew temperature on your Barista Touch™ Impress and extract perfect espresso every time.

How to adjust the brew temperature

Like your favourite barista, your Sage Barista Touch™ Impress caters to your unique coffee preferences. Watch this short video to learn how to adjust the texture and temperature of the milk from your machine and fine-tune your milk texturing based on milk type, from dairy to oat. Customised cafe-quality coffee, served right in your kitchen. 


How to adjust milk temperature and texture

Cleaning Guides

Learn how to replace the water filter inside your Barista Touch™ Impress with this dedicated video tutorial. We’ll cover every step in detail, from draining the tank to soaking the filter, and fill you in on timely replacement tips, including our automatic parts and accessories top-up subscription service. Crisp, clean water for superior at-home coffee – excellence is easier with Sage. 


How to replace the water filter

First we clean, then we caffeinate. Care for your Sage Barista Touch™ Impress by running it through a regular group head clean cycle. Whether you’re responding to the relevant pop-up notification or performing a manual group head clean cycle, rely on this video to walk you through the entire process, step by step. 

How to perform a group head clean

Perform a clear water backflush after every brewing session to keep your Barista Touch™ Impress functioning flawlessly. This video details the process from start to finish, from emptying the drip tray to flushing the water. The best part? An ultra-clean machine makes for cafe-quality coffee, every time. 


How to perform a clear water backflush

Your Barista Touch™ Impress screen has informed you that it’s time to descale. Follow the steps on your machine to run your machine through the descaling process. Professional-level maintenance, professional-quality espresso drinks. Your Sage machine is built to bring out the barista in you.

How to descale

A machine that’s well cared for? You can taste the difference. Learn everything you need to know about keeping the showerscreen of your Barista Touch™ Impress clean as a whistle. It couldn’t be simpler (just a quick cycle with hot water), but it’s vital to the functionality of your machine – and the taste of each cup.

How to clean the shower screen

Clean the drip tray of your Barista Touch™ Impress regularly to maintain optimal performance. Learn the ins and outs of drip tray maintenance with this short video tutorial – how to manage the indicator, remove residue and more. It’s never been easier to extract excellent espresso at home than it is with Sage.

How to clean the drip tray

Clean and maintain your espresso tools like a professional barista. We’ll walk through the care and keeping of your Sage portafilter and filter basket, from daily maintenance to a deep-clean tablet soak. Cafe-quality coffee requires cafe-quality tools and techniques – Sage’s happy to serve as your source for all things espresso.  

How to clean portafilter and filter basket

A perfect grind is an indispensable ingredient in exceptionally extracted espresso. Keep the conical burrs inside your Barista Touch™ Impress clean to ensure each pull is impeccably balanced. This video will show you the whole process, step by step, from removing the hopper to using the cleaning brush.

How to clean grinder conical burrs

Baristas know that daily machine care is vital to creating the perfect cup of cafe-quality coffee. Learn how to clean the steam wand on your Barista Touch™ Impress after every use, and unblock it when required. Our settings menu will walk you through every step of wand maintenance so you can enjoy expert-level results and at-home ease. 

How to clean and unblock the steam wand

Stabilise the temperature of your water and clean any lingering traces of your last extraction by performing a group head purge. Learn how to do a group head purge on the Barista Touch™ Impress with this quick and handy video from Sage, and savour superior coffee at your kitchen counter.

Group head purge

Rinse the filter basket of your Sage Barista Touch™ Impress after every use to ensure that each shot of espresso you extract is as smooth and delicious as the first. This video tutorial will take you through the steps of both a routine rinse and a deep-clean soak so that your next pull is primed for perfection. 

Filter basket rinse

Practise daily maintenance on your Barista Touch™ Impress to create the smoothest, richest espresso drinks for years to come. A key step? Cleaning the steam wand on your machine and clearing it of any residual milk before and after use. If you want to perfect the taste and texture of your next coffee, start here. 

Cleaning and unblocking the steam wand

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Explore helpful tutorials, guides, and product support for the Barista Touch™ Impress to make the most out of your new appliance. Master every moment with Sage.

the Barista Touch™ Impress
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Easy step-by-step 3D interactive setup

Tutorials & Guides for the Barista Touch™ Impress

How to create latte art: the tulip & rosetta

Latte Art

How to create latte art: the tulip & rosetta

the Barista Touch™ Impress Product Hub

Easy step-by-step 3D interactive setup

Tutorials & Guides for the Barista Touch™ Impress

How to create latte art: the tulip & rosetta

Latte Art

How to create latte art: the tulip & rosetta

the Barista Touch™ Impress
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