We recommend emptying and cleaning the drip tray periodically, and certainly when the ‘Empty Me’ indicator pops up. We’ll explore everything you need to know about maintaining the drip tray, from keeping an eye on the indicator to wiping down the storage compartment.


How to clean the drip tray

To create the highest-quality drinks possible, it’s crucial for owners to properly maintain their machine and engage in a regular cleaning routine. This is particularly important for your machine’s portafilter and filter basket. We'll walk you through three easy and effective methods for cleaning the portafilter and filter baskets.


How to clean portafilter and filter basket

It’s crucial to maintain and clean your machine though regular care. Your filter basket is one of those items – by rinsing it before and after every use, you will ensure a better tasting espresso shot. We explain how to regularly clean your filter basket to avoid buildup of coffee residue and oils.


Filter basket rinse

Maintaining and cleaning your Dual Boiler™ is crucial to creating barista-quality third wave speciality coffee at home. Learn how to perform a group head purge before and after each espresso extraction, and maintain your  Dual Boiler™ with ease.


Group head purge

To make the most of your machine, regular maintenance and cleaning is crucial – and the smart design of the Dual Boiler™ makes that easy. We'll tell you how to perform a clean cycle to produce better extractions and prevent a buildup of oils, milk or grounds with this step-to-step guide.


How to perform a cleaning cycle 

When it comes to brewing high-quality espresso, water quality is a major element. With the Dual Boiler™, users can stay right on top of this by regularly changing and maintaining their water filter. By changing the water filter every 90 days, or whenever 40L of water has been used, you can ensure a perfect-tasting brew.


How to replace the water filter

Without regular maintenance of your shower screen, coffee residue can build up, affecting the taste and quality of your brews. In this video, we will help you avoid this issue by explaining why a clean shower screen produces a better extraction and overall flavour. 


How to clean the shower screen

Frequent care for your steam wand will produce more consistent pressure levels and contribute to a better-tasting final product. We show you how to clean and unblock the steam wand with your Dual Boiler™.


How to clean and unblock the steam wand

A clear water backflush is an important part of the daily cleaning and maintenance of your machine, and we recommend performing one after every coffee-making session as it will help remove any residual oils from the espresso paths.


How to perform a clear water backflush 

Regular maintenance and cleaning is crucial to maintain the performance for your Dual Boiler™. Performing a descale cycle will produce better extractions and prevent a buildup of oils, milk, or coffee grounds. Your LCD will indicate when a descale cycle is needed. The process for the Oracle series works the same, so follow along to see how it's done.


How to perform a descale

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How to clean the drip tray

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